Before you post, you must ensure that you have obtained the patient’s consent to upload their information on the secure Telemedicine platform to discuss with specialists.

Step 1: Login to your Telemedicine account (if you are having difficulties logging in, email us at telemedicine@toronto.msf.org, or click Contact Us below)

Step 2: Click the + CASE button in the top left corner of your screen 

Step 3: Fill in the case details. Mandatory fields are marked with a red asterisk *. You can hover your mouse over the information icon  to learn more about what to include in each field

Step 4: To upload attachments to your case (images, files, etc.)

1. Click the Add button below Attachments 
   
2. Click browse files to select from saved files on your device or drag and drop attachments directly into the field.
   
1. You can edit the name of the attachments and add a description by clicking the edit button next to the attachment () then clicking Save changes
   

Step 5: If the case relates to Dermatology, Pediatrics, Psychiatry, or Obstetrics/Gynecology, click the corresponding box to add additional relevant information.

Step 6: Once you’ve added all relevant information, click Submit in the top left corner of the page (scroll to the top of your screen). If you want to save the case as a draft and come back later to add additional information, click Save.

Once you Submit your case, it may take a few moments to upload successfully. You will know that your case has been uploaded when you see the green banner appear at the bottom of your screen:

If you experience any issues, email us at telemedicine@toronto.msf.org  or click Contact Us below