Why can’t I find the case I am looking for?

If you have logged in to your account and you can’t find the case you are looking for, please ensure that you have clicked the tab called CASES:

When you log in to your account, by default you will arrive at the “TO-DO” page, which shows you the cases that have new and unread comments. In order to see ALL of your cases, you should click on the CASES tab.

If you are still having trouble finding the case you posted, please send an email to our support team at telemedicine@toronto.msf.org

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