My account is blocked, how do I unblock it?

If you see the following error message when trying to login to your account, it means your account has been blocked:

This happens when you have attempted to log in with the wrong password too many times.

To unblock your account, contact us by sending an email to telemedicine@toronto.msf.org, or click Contact Us below. In the description of your email, please just notify us that your account has been blocked.

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• User Manual: Case Management Service

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