User Manual: Secure Messaging Service

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• Related Articles

• User Manual: Case Management Service

  English Version: Web: Mobile: Version française: Web: Mobile:

• Briefing Note for MSF Staff: Case Management Service

  This 1-page document provides an overview of the MSF Telemedicine Case Management Platform, how it works, who can use it, and what to expect. English Version: Version française:

• How do I change the language of the Telemedicine Platform?

  Step 1: Log in to your account, click the menu in the top right corner of your screen, and click User Profile Step 2: Click the Language drop down menu, and select the language you would like to change the platform to: Step 3: To save your changes, ...

• How do I notify my Medco about a case I have posted?

  FOR PROJECT MEDICAL STAFF: If your Medco has a telemedicine user account, they will be able to see all of the cases you post. However they will not receive email notifications when new cases have been posted. If you would like to alert your Medco to ...

• How do I post a new case?

  Before you post a case, you must ensure that you have obtained the patient’s consent to upload their information on the secure Telemedicine platform to discuss with specialists. Step 1: Login to your Telemedicine account (if you are having ...